Here at Junior Couture, we take pride in our brands & products. If you are not completely satisfied with your order and wish to return an item, you may do so within 21 days of receiving your order for full-price items, and within 14 days for sale items.

🇦🇪 UNITED ARAB EMIRATES — RETURNS POLICY

Item condition

Items must be returned unworn, unwashed and undamaged, in their original packaging with all designer tags and labels still attached. Shoes must be returned in their original undamaged shoe box. Please include your order confirmation with the return.

How to return

Log in to your account, go to Order History, and request a return. You can choose:

• Driver pickup anywhere in the UAE — return shipping cost deducted from your refund.
• Free in-store return at Junior Couture, Corner of Umm Suqeim Street, 16D St Al Quoz 4, Dubai.

Please return your item in the original Junior Couture box and packaging, or tightly wrapped, to keep the return as compact as possible.

What is refunded

The product price and 5% UAE VAT paid on the returned items.

What is not refunded

• The original outbound shipping fee
• Any gift wrap charge
• Return shipping cost

Exchanges

We do not offer exchanges. Please return the item for a refund and place a new order.

Refund timing

Card refunds are processed within 3–5 working days of us receiving and inspecting your return. Cash-on-delivery orders are refunded as Junior Couture digital wallet credit, valid for 12 months. Refunds are issued in AED.

RETURN ADDRESS

Junior Couture, Corner of Umm Suqeim Street, 16D St Al Quoz 4, Dubai, United Arab Emirates